4-13 Job Assignment
When assigning jobs to employees, supervisors must consider not only the accomplishment of work but also the development of the employee's abilities. How may supervisors meet these two purposes at the same time ?
・When you assign jobs to your staff, what particular aspects do you take care of ?
・When you assign jobs to your staff, with view to their development, what points do you take care of ?
Sheet 62 Job Assignment
4-14 Leadership by Example
Nobody takes a person seriously if they talk a lot but fail to act upon what they say. Staff development is the same. Employees will not trust supervisors who give verbal instructions but do not lead by example over what they say.
・When supervisors try to lead their staff, what points must they pay attention to ?
Sheet 63 Leadership by Example
4-15 How to Train a Person to be an Effective Stand-in
It is important to have stand-ins for the smooth operation of work. There may be supervisors, however, who do not want to have stand-ins for fear of their own significance being belittled in the presence of a person who can effectively replace them. Supervisors must train someone to do just this to ensure that work may be accomplished seamlessly and effectively no matter what the circumstances.
・While you are absent from work to attend this training course, how is your regular work being taken care of ?
・What methods are available to develop the skills and abilities of a stand-in ?
・What points must supervisors take care of regarding this ?
Sheet 64 How to Develop the Skills of Stand-ins
4-16 The Delegation of Authority
Delegating authority is a high level method of developing the abilities of employees. It is extremely effective but to be successful, the following points must be considered.
・What effect does the delegation of authority have ?
・When supervisors delegate authority to their staff, what points must they take care of ?
Sheet 65 The Delegation of Authority