CHAPETER IV HOW TO GUIDE JUNIOR STAFF
One of the responsibilities of supervisors is to develop junior staff. Supervisors must develop their staff in order to accomplish the functions of their unit and build human resources for the entire organization.
4-1 Human Resource Development
Some supervisors show no interest in the development of their employees. They are likely to leave their development to the hands of training officers or the employees themselves. Supervisors must understand the importance and necessity of staff development, acquire effective and efficient training skills and try to develop the abilities of their staff.
(Discussion Points)
・Why is human resource development among employees important ?
・Which entity should take the initiative in human resource development, the organization or the employees themselves ?
・Please give an outline of methods of human resource development.
Sheet 48 Human Resource Development
4-2 Methods of Human Resource Development
The main methods of human resource development are on-the-job training(OJT) and off-the-job training(Off-JT). Supervisors should realize the benefits & disadvantages of these two methods and combine them in order to raise the level of the abilities of their staff.
(Discussion Points)
・What are OJT and Off-JT ?
・Please describe the benefits and disadvantages of OJT and Off-JT respectively.
・How may these two methods of training be taken advantage of and combined ?
Sheet 49 "On-the-Job Training" & "Off-the-Job Training"
Let's discuss the following case.
Sheet 50 "Work or Train"
Sheet 51 Guide to the Case "Work or Train"
4-3 Identify Training Needs
Training is important. With no plan as to how to implement training, training may be conducted in a haphazard manner or employees sent to outside training courses without consideration being given to their preferences. Training usually requires employees to take time off work and thus should be conducted effectively and efficiently. For this purpose, training needs must be identified first. Supervisors who manage work and observe the performance of employees first hand are in the best position to determine their training needs.
(Discussion Point)
・How may supervisors better identify the training needs of their employees ?
Sheet 52 How to Identify Training Needs
