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3 Illness
Emergency
Call Ambulance・・・It is recommended that an ambulance be called when the following symptoms persist; convulsions, a breathing difficulty, excruciating pain, unconsciousness, or hemorrhaging.
How to call Ambulance
Call 119!
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1) Dial 119 (Emergency Service).
2) Report whether it is a fire or another emergency.
3) Report where the emergency is, using the names of any landmarks that may help locate the place.
(Details such as apartment number, floor number, name of apartment block, and physical address are important)
4) Describe the situation in detail-What are the details concerning the accident, injury or sickness? Which part of the body is injured or in pain and how serous it is?
5) Report your name, the patient's name and phone number and address.
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・The ambulance service is free, however medical expenses will be charged. Make sure to bring the infant's medical card or your health insurance card. You can also request being brought to the hospital of your choice.
・This service can only be used for serious conditions.
・Make sure you can say your name, address and phone number in Japanese in case of emergency.
・Ask for help from your Japanese neighbors if you can't understand Japanese.
(2) Hospitals open on holidays and during/at night List of Institutes
Check with the 'Koho Toyota' page 2 for information regarding hospitals which provide emergency surgery or medial treatment during holidays.
| Department |
Time |
Facility |
Telephone |
Address |
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| Internal medicine Surgery |
from 7pm to 9am the next morning
*Reception until 8:30am |
Toyota Regional Medical Center |
34-3000 |
Nishiyama-cho 3-30-1 |
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| Department |
Time |
Facility |
Telephone |
Address |
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| Internal medicine |
from 2pm to 9am the next morning |
Toyota Regional Medical Center |
34-3000 |
Nishiyama-cho 3-30-1 |
| Surgery |
from 7pm to 9am the next morning |
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| Department |
Time |
Facility |
Telephone |
Address |
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| Internal medicine |
from 9am to 5pm |
Holiday Emergency Internal Clinic |
32-7150 |
Nishiyama-cho 3-30-1 |
| from 5pm to 9am the next morning |
Toyota Regional Medical Center |
34-3000 |
Nishiyama-cho 3-30-1 |
| Surgery |
from 9am to 5pm |
Hospitals in the city take turns with regards to this service. Check with Koho Toyota (Page 2) or Toyota City Hall URL
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| from 5pm to 9am the next morning |
Toyota Regional Medical Center |
34-3000 |
Nishiyama-cho 3-30-1 |
| Dentistry |
from 10am to 3pm |
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・Kamo Hospital and Toyota Memorial Hospital take turns in providing pediatric services. Please call to confirm beforehand.
Kamo Hospital (TEL:31-1511), Toyota Memorial Hospital (TEL:28-0100)
・Call Aichi Medical Information System if you have difficulties in visiting the above institutions. They will locate for you the closest medical institution.
Aichi Medical Information System: (TEL:34-1133)
・The AMDA International Medical Information Center will inform you of the institutions where foreign language assistance is available. They can also provide explanations regarding medical treatment, welfare and insurance.
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・English, Chinese, Korean, Spanish and Thai
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・・・ |
Mon to Fri |
9:00〜17:00 |
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・Portuguese
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・・・ |
Mon, Wed Fri |
9:00〜17:00 |
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・Philippine
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・・・ |
Wed |
13:00〜17:00 |
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The AMDA International Medical Information Center
(TEL:03-5285-8088)
(3) List of the pediatrics Pediatrics in Toyota city
| Name |
Telephone |
Address |
Interpreter |
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| Kamo Hospital |
31-1511 |
Motoshiro-cho 3-17 |
Portuguese and Spanish(anytime)
Ask about Nepalese and English |
| Toyota Memorial Hospital |
28-0100 |
Heiwa-cho 1-1 |
A few translation manuals are available |
| Kodomo Clinic Papa |
31-8851 |
Higashiumetsubo-cho 2-95 |
Portuguese |
| Hoshigaoka Tanaka Kodomo Clinic |
55-0088 |
Nishioka-cho Hoshigaoka 2641 |
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| Iwase Pediatric Clinic |
36-5008 |
Nishimachi 1-112 |
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| Ekaku Kids Clinic |
29-0415 |
Ekakushinmachi 1-17-3 |
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| Sukusuku Kodomo Clinic |
87-3939 |
Higashiyama-cho 2-29 |
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| Takeuchi Hospital |
32-1531 |
Kosaka-cho 1-2-1 |
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| Tanaka Pediatric Clinic |
33-5008 |
Eisei-cho 5-9-2 |
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| Doujiyama Kodomo Clinic |
37-8855 |
Miyukihonmachi 2-55 |
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| Aichi International Hospital |
0561-73-7721 |
Nisshin city komenoki-cho Nanzan 987-31 |
English |
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When you visit the hospital
(1) Visit hospitals during regular hours unless it is an emergency.
(2) When you take your child to the doctor, write down symptoms and name(s) of any medicine, if he/she is taking.
Have a family doctor
Find a family doctor who you can visit for regular family consultations. He/She can keep a health record for your family, which will be very helpful if/when you need to visit another hospital.
(4) Visiting the Hospital First visit to hospital
On your first visit to the hospital, make sure to bring the Health Insurance Card, the Medical Care Certificate for the Child and the Mother and Child Health Handbook (Boshi Techo)
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* Outside Dispensing Pharmacy ・・・ A pharmacy that has a sign saying "Prescriptions Filled" or "health insurance designated pharmacy". If you do not know where to locate a pharmacy, ask at the hospital reception where the nearest pharmacy is.
** Only two weeks' worth of medication will be provided.
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Medical Insurance System in Japan
Everyone living in Japan is required to join the medical insurance system. This is a health plan in which you pay regular premiums to cover medical expenses in case of illness or injury.
The type of Health Insurance
There are two types of health insurance system in Japan; Employees' Health Insurance (EHI) and National Health Insurance (NHI). Everyone who stays in Japan for more than a year must join one of these plans.
・The percentage of retribution depends on the type of insurance.
Enrollment for National Health Insurance
・Qualification
・Those who are not working for companies or who have been laid off and cannot find other employment, but have an alien registration card and have held a visa for at least one year are qualified to join the NHI.
・Registration
National Health Insurance section at Toyota city hall
・What you need for enrollment
・Alien registration card
・Personal seal (or your signature)
Consult with the National Health Insurance section for other documents or further information.
・Payment (premium)
You are required to pay premiums according to your income.
After enrollment is completed, you will receive a Health Insurance Card covering you and your family.
For more information:
Toyota City Hall National Health Insurance Division
(TEL:0565-31-1212)
-The child-raising and child's illness -things I can't forget-
It's been 10 years since I moved to Japan. Now, I have an 8 year old daughter and a 3 year old son. For me, it's not very easy raising children in a foreign country. I find it especially difficult when my children get sick, and I am always confused what to do. It makes me very sad that I can't explain my child's condition to the doctor very well. I am also very frustrated when I can't understand what the doctor tells me. It is inevitable that my children will get sick, and I have taken them to the hospital many times. It's not that bad if they have a cold, but it is very difficult when the condition is more serious and they may need hospitalization.
I am Taiwanese. But I'm often told that I look very much like a Japanese person. When I take my children to the doctor, they quite often don't notice that I am a foreigner. They speak so fast that I can't understand. I try to ask them to explain it to me again or write it down. I can understand Kanji a little bit, but sometimes I hesitate to even try when the medical staff seems busy or unfriendly.
I've been to the hospital so many times since my children were born. One of the hardest experiences was when my oldest child had a very high fever for the first time. It happened in the middle of the night and I took her to the emergency ward. However, we had to wait there for two hours. I asked the staff to see her, but they told me to wait because there were more urgent cases. I couldn't understand this. My child had temperature of 40℃ but she wasn't an emergency case. As well, the doctor provided no medicine for her, but just told me to keep her cool at home. That was it. I was very shocked. I needed help because it was the first time I had ever experienced these things and I didn't know what to do. I wished there was somebody who could guide me. I wished there were experienced mothers from the same country who could teach me what to do. It's difficult understanding one another in different languages and it made me very anxious at that time.
Ru Sato (Taiwanese)
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