資料
Bibliography
Ahonen, P. and Salminen, A. (1997) Metamorphosis of the administrative state, Frankfurt am Main, Peter Lang.
Algemene Rekenkamer (1995) Tweede Kamer, 1994/95, 24120, no.3.
Amenta, E. and Skocpol, T. (1989) 'Taking exception: explaining the distinctiveness of American public policies in the last century', pp. 292-333 in F. Castles (ed.) The comparative history of public policy, Oxford, Polity.
Aristotle (1963) Aristotle's Politics (translated by B. Jowett), Oxford, Clarendon Press.
Ascher, K. (1987) The politics of privatisation: contracting out public services, Basingstoke, Macmillan.
Association of Finnish Local Authorities (1995a) Total Quality Management in municipal service provision, Helsinki, Association of Finnish Local Authorities.
―(1995b) Quality in the procurement of municipal services, Helsinki, Association of Finnish Local Authorities,
Aucoin, P. (1998) Accountability in public management: making performance count, paper presented to the authors' roundtable, Revitalising the public service, Ottawa, Canadian Centre for Management Development, 12th-14th November.
―and Savoie, D. (1998) Program Review: lessons for strategic change in governance, Ottawa, Canadian Centre for Management Development.
Auditor General of Canada (1993) 'Canada's public service reform, and lessons learned from selective jurisdictions', Report, 1993, chapter 6, Ottawa, Auditor General of Canada.
―(1997) Annual report, Ottawa, Auditor General of Canada.
Ball, I. (1993) New Zealand public sector management, paper presented to the 1993 National Accountants in Government Convention, Hobart, 26-28 May.
Ban. C. and Ingraham, P. (1984) Legislating bureaucratic change: the Civil Service reform Act of 1978, New York, SUNY Press.
Barberis, P. (1998)(The new public management and a new accountability', Public Administration, 76:3, pp. 451-70, Autumn.
Barbier, J.-C. and Simonin, B. (1997) 'European Social Programmes: can evaluation of implementation increase the appropriateness of findings?', Evaluation, 3:4, October, pp.391 -407.
Baty, P. and Thomson, A. (1998) 'Brought low by high ambitions', The Times Higher, 20th November, pp.6-7.
Beale, V. and Pollitt, C. (1994) 'Charters at the grass roots: a first report', Local Government Studies, 20:2, Summer, pp.202-25.
Bellamy, C. and Taylor, J. (1998) Governing in the information age, Buckingham, Open University Press.

Boje, D., Gephart, R. and Thatchenkey, T. (eds) (1996) Postmodern management and organization theory, London, Sage.
Bok, D. (1997) 'Measuring the performance of government', pp.55-76 in J.Nye. P.Zelikow and D.King (eds) Why people don't trust government, Cambridge, Mass., Harvard University Press.