日本財団 図書館

共通ヘッダを読みとばす


Top > 社会科学 > 社会 > 成果物情報

“HOW TO WIN PUBLIC CONFIDENCE AS COVERNMENT OFFICIALS"-100 Sheets for Effective&Efficient Public Administration

 事業名 開発途上国等の公務員の人材育成に関するプログラムの開発
 団体名 公務研修協議会 注目度注目度5


Sheet 40

 

PERSUASION TECHNIQUES

 

It is important to bear the following points in mind when attempting to persuade someone of something.

 

1 Establish Common Ground

 

If your understanding of the issue is different from the other persons as a result of these understandings being based on different facts, then it is unlikely that a purposeful discussion will take place. First and foremost, it is essential that you establish common ground with a common understanding of the facts.

 

2 Be Clear about Points of Agreement and Disagreement

 

It is important to be clear about each other's thinking, and the points on which you agree or disagree. By doing so, you may narrow the scale of the problem at hand. Where there is a common objective or direction, it is important to stress this point in order to build a sense of collaboration.

 

3 Address the Other's Expectations and Needs

 

Action and behavior are affected directly by their needs and beliefs. It is important to direct your effort towards meeting the other's expectations and needs.

 

4 Play your Cards Right

 

It will be difficult to gain acceptance if you attempt to force all your views upon the other at one time. A better approach would be to start from less controversial issues, and slowly expand your scope. It is equally important to give in where you should. It may also be effective to choose a favorable person with whom to speak, a good venue and appropriate timing for the discussion.

 

5 Be Sincere and Enthusiastic

 

Do not use formal or authoritarian phrases, such as "it is the law" or "this is an order". It is important to explain the rationale and purpose of the matter and seek their understanding in a sincere and enthusiastic way.

 

6 Observe the Language and Emotions of the Other

 

Even if they can accept and understand the logic of your argument, it will be to no avail if they find it emotionally difficult to accept. As such, one should pay careful attention to the feelings and expressions of the other and treat these sensitively throughout the meeting.

 

7 Work towards Acceptance Rather than Force a Conclusion

 

People have a tendency to resist when pressed. It is important to refrain from attempting to force a conclusion. Let them work out the necessary adjustments, and both sides compromise to reach a conclusion.

 

 

 

BACK   CONTENTS   NEXT

 






サイトに関するご意見・ご質問・お問合せ   サイトマップ   個人情報保護

日本財団会長笹川陽平ブログはこちら

日本財団図書館は、日本財団が運営しています。

  • 日本財団 THE NIPPON FOUNDATION



ランキング
注目度とは?
成果物アクセスランキング
3,580位
(34,899成果物中)

成果物アクセス数
1,893

集計期間:成果物公開〜現在
更新日: 2022年8月6日

関連する他の成果物

1.信頼される公務員になるために?効果的・効率的な公務遂行のための100シート?
2.「開発途上国等の公務員の人材育成に関するプログラムの開発」の報告書
3.将来あるべき人事管理を考えるための基礎調査(平成10年)
  [ 同じカテゴリの成果物 ]


アンケートにご協力
御願いします

この成果物は
お役に立ちましたか?


とても役に立った
まあまあ
普通
いまいち
全く役に立たなかった


この成果物をどのような
目的でご覧になりましたか?


レポート等の作成の
参考資料として
研究の一助として
関係者として参照した
興味があったので
間違って辿り着いただけ


ご意見・ご感想

ここで入力されたご質問・資料請求には、ご回答できません。






その他・お問い合わせ
ご質問は こちら から