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MARINE ACCIDENT INVESTIGATION
PROCEDURES
ENCLOSURE 1
GENERATING A TIMELINE
BY
CHARLES BARBEE & DAVID DEAVER
GENERATING A TIMELINE
I. COLLECTING FACTUAL INFORMATION
The most basic element of conducting a marine investigation is telling the story of what happened. During the initial stages of every investigation, marine investigators should gather and record all the facts that may assist in determining causes. They should be aware of the dangers of reaching conclusions too early, thereby failing to keep an open mind in order to consider the full range of possibilities. It is recommended that the fact-finding step of the marine investigation process be kept separate from the analysis of the collected evidence leading to conclusions and recommendations. The objective of the fact-finding step of the investigation is to collect as many facts as possible regarding the incident and the actions/events/conditions surrounding it. The scope of any Investigation can be divided into five areas: people (liveware); environment; equipment (hardware); and procedures (software).
II. CLASSIFICATION OF INFORMATION
The factual information that is gathered will be classified into three category types. They are:
 
Actions: Things people do. The master agreed to passing arrangements with the other vessel.
Events: Things that happen. The vessel went aground.
Condition: Existing circumstances or state of being. The shaft bearing was missing a safety guard.
III. DETERMINE THE SEQUENCE OF THE ACTIONS/EVENTS/CONDITIONS
This is the chronological ordering of what occurred. This is where the marine investigator determines the order with regard to who did what, what happened, or what condition existed at a particular time or over a period of time. This is the information that generates measurable data from which trends and preventative measures may be derived.
IV. THE "SHEL" MODEL
The SHEL model was developed by Elwin Edwards and refined by Captain Frank Hawkins as an investigation tool that allows a marine investigator to explore the interaction of the many operational parts of the maritime transportation system. The model effectively moves the focus from the individual (mariner) to the system. Rather than focusing on any single element in the system, it assumes that any failure in the system results from a mismatch between two or more of its components. The IMO has suggested the SHEL model as a means for exploring the interaction of all parts of the maritime transportation system in an accident, and the Coast Guard has adopted it as the principal means of conducting on-scene fact-finding. The SHEL Model is a categorization of the various conditions that the marine investigator may wish to record.
The SHEL model suggests that all of the operational elements of the maritime transportation system belong to one of four categories. Accordingly, the marine investigator should observe the condition of the various elements in those four categories. These categories are simply:
 
Software: The information and support systems guiding people.
Software elements include checklists, manuals, publications, procedures, regulatory requirements, training, education, maps, and charts.
Hardware: The vessels, facilities, machinery, cargo, equipment, and materiel people work with. Hardware elements include all machinery, gear, electronics, switches, controls, and displays.
Environment: The internal and marine environment in which people work. Environment elements include the internal environment such as workplace environment, room temperature ventilation, lighting, pitching and yawing, and the marine environment such as sea state, wind, ice, precipitation, and visibility.
Liveware: The people themselves. Liveware elements include all of the people involved in the incident both directly and indirectly.
 
IV.A. Graphic Representation of SHEL
The SHEL model is typically depicted graphically to display not only the four categories or components of the maritime transportation system, but also the relationships or interfaces" between the elements and the people (liveware) at the heart of the model.
In this diagram:
S is Software,
H is Hardware
E is Environment
L is Liveware
 
IV.B. Central Component of SHEL
The central component of the SHEL model is a person. That person interacts with the other components of the maritime transportation system, and is influenced by mismatches in those interactions. The person is also influenced, however, by factors entirely within themselves that they bring into the maritime transportation system. Such factors to be explored in using the SHEL model include physical factors (height, weight, strength, etc.), physiological factors (health, drug and alcohol use, fatigue, nutrition, medical conditions, etc.), psychological factors (personality, attitude, biases, etc.), and psychosocial factors (personal relationships, marital difficulties, money problems, etc.). When collecting information about an incident, marine investigators should limit their in-depth examination to those people who were directly involved in the accident. Pursuant to the rules in Title 46 CFR Part 4, post-casualty drug and alcohol testing should be performed on people directly involved in a marine casualty, when required. Similarly, a 96-hour work/rest history should always be gathered for that person as well. The lists below contain the various areas of examination of liveware. The lists are not exhaustive.
 
IV.B.1. Physical Factors
Physical Capability. The physical capability of the individual to perform required actions and movements. Consider:
・Age
・Strength
・Sitting height
Sensory Limitations. The sensory limitations of the individual that may affect the person's performance. Consider:
・Visual limitations. Visual limitations can cause illusions and disorientation, or impair reading of instruments and charts. Examples of visual limitations are: color blindness, visual acuity, depth perception, and requirement for glasses or contact lenses.
・Hearing limitations. Hearing limitations on the part of the individual can leave an individual unaware of faint sounds or sounds in a specific affected hearing range. This factor refers to the individual's capability, not to ambient noise or environmental conditions.
・Smell limitations.
・Touch limitations.
 
IV.B.2. Physiological Factors
Nutrition Factors. Nutrition potentially affects an individual's ability to respond to action or resist fatigue. Consider:
・Time since last meal
・Food intake during last 24 hours
・Recent weight loss
・Recent dieting
Health Factors. Health factor can directly aff
・Diseases
・Pains
・Dental conditions
・Pregnancy
・Obesity
・Recent blood donation
Smoking. Smoking is known to reduce dexterity, impair vision, and affect judgment of time.
Lifestyle Factors. Consider the person's behavior with others, recent changes in activities and friendships, and the causes of these behaviors or changes.
Fatigue. Consider:
・Short Term Fatigue. Short-term fatigue can be influenced by the amount of sleep, duration or work period, and the nature of tasks, among other factors.
・Long Term (Chronic) Fatigue. Long term fatigue may depend on work schedule, ability to cope with stress, and sleeping patterns
Known effects of stress include an impact on short-term memory, concentration, ability to make decisions, risk taking, and taking "short cuts."
Alcohol / Drugs. Consider:
・Over-the-counter medications
・Prescription medications
・Coffee
・Tobacco / cigarettes
・Alcohol
・Illegal drugs
Incapacitation. Partial incapacitation can be hard to detect, and can be caused by medical conditions, fumes, and motion sickness. It can result in a wide range of symptoms such as hypoxia, dizziness, loss of consciousness, task fixation, etc.
Illusions. Illusions can be induced by the environment, and include:
・Environmental Illusions, such as "black hole," flicker vertigo, and circular or linear vection.
・Vestibular Illusions can include somatogyral (the leans) or somatogravic (coriolis).
 
IV.B.3. Psychological Factors
Information Processing. Factors to consider include the possibility that the amount of information to be processed exceeded the individual's own limitations (mental capacity) leading to poor judgment.
Perceptions. Factors to consider include delayed perceptions, inaccurate perception (mental picture) of the task to be performed, leading to slow reaction or wrong reactions.
Attention. Attention factors consider that the level of attention required during a task may exceed the individual's own limitations. Consider:
・Attention span
・Fixation
・Distraction
Workload. Workload and its perceived level can be increased through an operator's or crew's own actions, causing stress, panic, incorrect prioritization of tasks, and loss of situational awareness.
Attitudes. The attitudes of individuals toward their work, mission, others, and themselves can affect performance. Consider:
・Boredom
・Overconfidence
・"Press on - itis"
Mental / Emotional State. The mental or emotional state of a person influences their approach to situations and can influence their ability to respond in an emergency. These factors may appear as signs of panic, stress, and anxiety including fixation, gazing, and very slow reaction times. Consider:
・Apprehension / fear
・Arousal level
Personality Traits. Personality traits may predispose an individual to a certain response pattern in a given situation. Through interviews with coworkers and friends, investigators can identify such characteristics as:
・Hostility
・Excitability
・Impulsiveness
・"Macho-ness"
Experience / Recency. Experience and recency include attention to the suitability of a person's experience, and the recency of that experience, to the situation. Consider:
・The person's overall experience
・The person's recent experience
・The person's experience on a particular type of equipment
・The person s experience with a particular procedure
Knowledge. A person's knowledge about equipment, systems, procedures, or the environment may be inadequate, resulting in reduced confidence, confusion, or inappropriate actions.
Training. Consider
・The type of training the person has received
・Indications of positive or negative transfer (did they get the message?)
・Weaknesses observed during training
Planning. The planning of an operation, but prior to and during the operation can reflect the operator's or management's attitudes. Limited planning can result in incomplete information, biasing decision-making, and bad judgment.
 
IV.B.4. Psychosocial factors
Psychosocial factors have an important role as they influence an individual's approach to a situation and their ability to handles stress, as well as the degree of fatigue experienced. Consider any event from a person's social environment that is important enough to negatively influence behaviors or create stress. To evaluate the pressure and stress levels experienced by a person, compare the individual's perception of events against the perceptions of others. Consider whether any of the following may be relevant:
・Friends
・Family
・Peers
・Interpersonal conflicts
・Cultural differences
・Personal loss (grief, shock, stress)
・Money / financial problems
・Activities
・Life style
・Work







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