703.4 Visual Characters. Visual characters required
to be accessible shall comply with 703.4.1 through 703.4.5.
703.4.1 Finish and Contrast. Characters and their
background shall have a non-glare finish. Characters shall contrast with their
background with either light characters on a dark background or dark characters
on a light background.
703.4.2 Character forms. Fonts shall have characters
complying with 703.4.2.1 through 703.4.2.5.
703.4.2.1 Case. Characters shall be uppercase
or lowercase or a combination thereof.
703.4.2.2 Style. Characters shall be conventional
in form. Characters shall not be italic. oblique, script, highly decorative or
of other unusual forms.
703.4.2.3 Width. Character width shall be 55
per cent minimum and 110 per cent maximum the height of the character with the
width based upon the uppercase letter "O" and the height based upon the uppercase
703.4.2.4 Height. Minimum character height measured
from the baseline of the character shall comply with Table 703.4.2.4 based upon
the height of the characters above the finished floor of the viewing location
and the minimum viewing distance. Character height shall be based upon the uppercase
letter "I". Minimum viewing distance is the horizontal distance where an obstruction
prevents further approach towards the sign.
Table 703.4.2.4 Visual Character Dimensions
Height Above Floor to Baseline of Character
Minimum Viewing Distance
Minimum Character Height
<40 inches (100 mm)
Not permitted except in elevators
40 inches (100mm) to <70 inches (1780mm)
<6 feet (1830mm)
5/8 inch (1 mm), plus 1/8 inch (3.2 mm) per foot (305 mm)
of viewing distance above 6 feet (1830 mm)
>6 feet (1830 mm)
>70 inches (1780 mm) to <120 inches (3050 mm)
<15 feet (4570 mm)
2 inches (51 mm)
2 inches (51 mm), plus 1/8 inch (3.2 mm) per foot (305 mm)
of viewing distance above 15 feet (4570 mm)
>15 feet (4570 mm)
>120 inches (3050 mm)
<21 feet (6400 mm)
3 inches (75 mm)
3 inches (75 mm), plus 1/8 inch (3.2 mm) per foot (305 mm)
of viewing distance above 21 feet (6400mm)
703.4.2.5 Stroke Thickness. Stroke thickness
of the uppercase letter "I" shall be 10 per cent minimum and 30 per cent maximum
of the height of the character.
703.4.3 Character Spacing. Character spacing
shall be measured between the two closest points of adjacent characters, excluding
word spaces. Spacing between individual characters shall be 10 per cent minimum
and 35 percent maximum of character height.
703.4.4 Line Spacing. Spacing between the baselines
of separate lines of characters shall be 135 per cent minimum and 170 per cent
maximum of the character height.
703.4.5 Mounting Height. Visual characters shall
be located 40 inches (1015 mm) minimum above the floor of the viewing position.
Mounting heights shall comply with Table 703.4.2.4 based on the size of the characters
on the sign.
703.5 Braille. Tactile characters shall be accompanied
by Grade II Braille complying with Table 703.5 and 703.5.1 through 703.5.3. Braille
dots shall have a domed or rounded shape.
Table 703.5 Braille Dimensions
|Measurement Range for.
||Minimum in inches
||Maximum in inches
|Dot base diameter
||0.059 (1.5 mm)
||0.060 (1.5 mm)
|Distance between any two dots in the same cell, measured center to center
||0.090 (2.3 mm)
||0.100 (2.5 mm)
|Distance between corresponding dots in adjacent cells, measured center to center
||0.241 (6.1 mm)
||0.300 (7.6 mm)
||0.025 (0.6 mm)
||0.031 (0.8 mm)
|Distance between corresponding dots from one cell directly below, measured center to center
||0.395 (10 mm)
||0.400 (10.2 mm)
703.5.1 Location. Braille shall be located below
the corresponding text. If text is multi-lined. Braille shall be placed below
the entire text. Braille shall be separated 1/4 inch (6.4 mm) minimum from any
other tactile characters.
EXCEPTION: Braille provided in accordance with 407 shall be separated 3/16 inch (4.8 mm) minimum and shall be located either directly below or adjacent to the corresponding tactile characters or symbols.
703.5.2 Raised Borders and Decorative Elements.
Raised borders and decorative elements that are not required, shall be separated
3/8 inch (9.5 mm) minimum from Braille.
703.5.3 Height. Braille shall be located 40 inches
(1015 mm) minimum and 60 inches (1525 mm) maximum above the floor measured from
the baseline of the Braille cells.
EXCEPTION: This requirement shall not apply to elevator car controls.
703.6 Pictograms. Where pictograms are required
to be accessible, they shall comply with 703.6.1 through 703.6.3.
703.6.1 Pictogram Field. Pictograms shall have
a field height of 6 inches (150 mm) minimum. Characters or Braille shall not be
located in the pictogram field.
703.6.2 Finish and Contrast. Pictograms and their
field shall have a non-glare finish. Pictograms shall contrast with their field
with either a light pictogram on a dark field or a dark pictogram on a light field.
703.6.3 Text Descriptors. Where text descriptors
for pictograms are required, they shall located directly below or adjacent to
the pictogram and shall comply with 703.2.
703.7 Symbols of Accessibility. Where symbols
of accessibility are required, they shall comply with 703.7.1 through 703.7.2.
703.7.1 Finish and Contrast. Symbols of accessibility
and their background shall have a non- glare finish. Symbols of accessibility
shall contrast with their background with either a light symbol on a dark background
or a dark symbol on a light background.
703.7.2.1 International Symbol of Accessibility.
Where the international Symbol of Accessibility is required, it shall be proportioned
as shown in Figure 703.7.2.1. [insert figure]
703.7.2.2 international Symbol of TTY. Where
the international Symbol of TTY is required, it shall be proportioned as shown
in Figure 703.7.2.2. [insert figure]
703.7.2.3 Volume Controlled Telephones. Telephones
required to have a volume control shall be identified by a sign containing a pictogram
of a telephone handset with radiating sound waves on a square field as shown in
Figure 703.7.2.3.[insert figure]
703.7.2.4 Assistive Listening Systems. Where
assistive listening systems are required to be identified by the international
Symbol of Access for Hearing Loss, it shall be proportioned as shown in Figure
703.7.2.4. [insert figure]
704.1 General. Public telephones required to
be accessible shall comply with 704.
704.2 Wheelchair Accessible Telephones. Public
telephones required to be wheelchair accessible shall comply with 704.2.1 through
704.2.1 Clear Floor or Ground Space. A clear
floor or ground space complying with 305 shall be provided. The clear floor or
ground space shall not be restricted by bases, enclosures or fixed seats.
704.2.1.1 Parallel Approach. Where a parallel
approach is provided, the distance from the edge of the telephone enclosure to
the face of the telephone unit shall be 10 inches (255 mm) maximum.
704.2.1.2 Forward Approach. Where a forward approach
is provided, the distance from the front edge of a counter within the telephone
enclosure to the face of the telephone unit shall be 20 inches (510 mm) maximum.
704.2.2 Controls and Operating Mechanisms. Controls
arid operating mechanisms shall comply with 309. Telephones shall have push-button
controls where service for such equipment is available.
704.2.3 Protruding Objects. Telephones, enclosures
and related equipment shall comply with 307.
704.2.4 Telephone Directories. Telephone directories,
where provided, shall be located in accordance with 309.
704.2.5 Cord Length. The cord from the telephone
to the handset shall be 29 inches (735 mm) long minimum.
704.2.6 Hearing Aid Compatibility. Telephones
shall be hearing aid compatible.
704.3 Volume Control Telephones. Public telephones
required to have volume controls shall be equipped with a receive volume control
that provides 12 dB of gain minimum and up to 20 dB of gain maximum. An automatic
reset shall be provided.
704.4 TTYs. TTYs required at a public pay telephone
shall be permanently affixed within or adjacent to the telephone enclosure. Where
an acoustic coupler is used, the telephone cord shall be sufficiently long to
allow connection of the TTY and the telephone receiver.
704.5 TTY Shelf. Public pay telephones required
to accommodate portable TTYs shall be equipped with a shelf and an electrical
outlet within or adjacent to the telephone enclosure. The telephone handset shall
be capable of being placed flush on the surface of the shelf. The shelf shall
be capable of accommodating a TTY and shall have 6-inch (150 mm) minimum vertical
clearance in the area where the TTY is to be placed.
705 Detectable Warnings
705.1 General. Detectable warnings required on
platform edges shall comply with 705.2, 705.3 or 705.4.
705.2 Truncated Domes. A 24-inch (610 mm) wide
truncated dome surface complying with 705.2.1 through 705.2.3 shall be provided
on the walking surface at the platform edge.
705.2.1 Dome Size. Domes shall have a diameter
of 0.9 inch (23 mm), a height of 0.2 inch (5 mm) and a center-to-center spacing
of 2.35 inches (60 mm).
705.2.2 Contrast. The truncated dome surface
shall contrast visually with adjoining walking surfaces either light-on-dark or
dark-on-light. The material used to provide contrast shall be an integral part
of the truncated dome surface.
705.2.3 Interior Locations. Detectable warnings
in interior locations shall differ from adjoining walking surfaces in resiliency
or sound-on-cane contact.
705.3 Equivalent Tactile Surface. A 24 inch (610
mm) wide tactile surface shall be provided on the walking surface at the platform
edge. The tactile surface shall provide equivalent detectability underfoot to
that provided by 705.2.1 and shall provide contrast in accordance with
705.4 Equivalent Detectability. Equivalent detectability
of the platform edge by other construction, technology or means that will ensure
equivalent or superior and reliable communication of the impending change to pedestrians
who are blind or visually impaired. The information to be communicated must include
24 inches (610 mm) of advance warning of the platform edge and the precise orientation
of the platform edge in relation to the pedestrian.
706 Assistive Listening Systems
706.1 General. Assistive listening systems required
in assembly areas shall comply with 706.
706.2 Placement of Listening Systems. Individual
fixed seats served by an assistive listening system shall have a complete view
of the stage, playing area or cinema screen.
706.3 Types of Listening Systems. Induction loops,
infrared systems, FM and AM radio frequency systems, hard-wired earphones and
other equivalent devices shall be permitted as acceptable assistive listening
706.4 Receiver Jacks. Receivers required for
use with an assistive listening system shall include a 1/8-inch (3 mm) standard
mono jack. Where other jack types are used, adapters shall be provided to comply
with this provision.
706.5 Receiver Hearing Aid Compatibility. Receivers
required to be hearing aid compatible shall interface with T-coils in hearing
aids either through the provision of neck loops or a hearing aid compatible headset.
707 Automatic Teller Machines and Fare Machines
707.1 General. Automatic teller machines and
fare machines required to be accessible shall comply with 707.
707.2 Clear Floor or Ground Space. A clear floor
or ground space complying with 305 shall be provided.
EXCEPTION: Clear floor or ground space is not required at drive-up only automatic teller machines.
707.3 Controls and Operating Mechanisms. Controls
and operating mechanisms shall comply with 309. Each control or operating
mechanism shall be able to be differentiated by sound or touch.
EXCEPTION: Drive-up only automatic teller machines shall not be required to comply with 309.
707.4 Input. Input devices shall comply with
707.4.1 through 707.4.5.
707.4.1 Privacy. The opportunity for the same
degree of privacy of input shall be available to all individuals utilizing the
701.4.2 Key Surfaces. All keys used to operate
a machine shall be tactually discernible. Key surfaces shall be offset from the
surrounding surface by 1/25 inch (1 mm) minimum. The outer edge of key surfaces
shall have a radius of 1/50 inch (0.5 mm) maximum.
EXCEPTION: The touch areas of video display screens.
707.4.3 Separation Between Keys. Any key surface
shall be separated from other key surfaces by 1/8 inch (3.2 mm) minimum. Function
keys shall be separated from numeric keys by a distance that is not less than
three times greater the distance between the numeric keys.
707.4.4 Numeric Keys. Where provided, numeric
keys shall comply with 707.4.4.1 and 707.4.4.2.
707.4.4.1 Arrangement. Numeric keys shall be
arranged in a 12-key telephone keypad layout with the number one key in the upper
left hand corner.
707.4.4.2 Marking. The number five key shall
have a single raised dot.
707.4.5 Function Keys. Where provided, function
keys shall comply with 707.4.5.1 through 707.4.5.3.
707.4.5.1 Arrangement. Function keys shall be
arranged in the order of enter, clear, cancel, add value and decrease value horizontally
from left to right or vertically from top to bottom. Where provided, add value
and decrease value function keys shall be grouped with other function keys.
707.4.5.2 Marking. Function keys shall be marked
with tactile characters as follows: Enter or proceed key: raised circle; Clear
or correct key: raised vertical line or bar; Cancel key: raised ex; Add value
key: raised plus sign; Decrease value key: raised minus sign.
707.4.5.3 Color Coding. Where function keys are
color coded, they shall be colored as follows: Enter or proceed key: green; Clear
or correct key: black; Cancel key: red; Add value key: blue; Decrease value key:
707.5 Output. Output devices shall comply with
707.5.1 through 707.5.6.
707.5.1 Privacy. The opportunity for the same
degree of privacy of output shall be available to all individuals utilizing the
707.5.2 Operating Instructions. Machines shall
provide visual and audible instructions for operation. Visual and audible instruction
shall include all information required by 707.5.2.1 through 707.5.2.5.
707.5.2.1 Initiation. instructions shall be able
to be initiated by the user of the machine.
707.5.2.2. Expedited Process. After initiation,
instructions shall be available for the experienced user to expedite the transaction.
707.5.2.3 Orientation. Orientation and assistance
for unfamiliar users to the physical features of the machine, operational options
and details for each function shall be provided.
707.5.2.4 Transaction Prompts. All transaction
prompts within each operation shall be provided.
707.5.2.5 Input Verification. Verification of
all user inputs shall be provided.
707.5.3 Audible Instruction. Audible instruction
shall be provided through a standard audio mini jack, a telephone handset, a wireless
transmission system or another mechanism that is readily available to all customers.
707.5.4 Video Display Screen. The video display
screen shall comply with 707.5.4.1 and 707.5.4.2.
707.5.4.1 Visibility. The screen shall be visible
from a point located 40 inches (1015 mm) above the center of the clear floor space
in front of the machine.
EXCEPTION: This requirement shall not apply to drive-up only automatic teller machines.
707.5.4.2 Characters. Characters displayed on
the screen shall be in a sans serif font. Characters shall be 3/16 inch (4.8 mm)
minimum in height based upon the uppercase letter "I". Characters shall contrast
with their background with either light characters on a dark background or dark
characters on a light background.
707.5.5 Dispensing of Bills. Machines that dispense
paper currency shall dispense the currency in descending order with the lowest
denomination on top.
707.5.6 Receipts and Verification. Where a receipt
is available and is requested, the following options shall be provided: a printed
receipt, audible presentation of the transaction information provided on the receipt,