2.10.5 Satisfactory completion
The Organisation should maintain records of examinations of student knowledge and competence in accordance with the requirements of the competent authority. (see 2.15)
2.10.6 Student progress
The Organisation should establish and maintain documented procedures for identifying and recording student progress (see 2.10.5) from application through completion of training. Records of student progress shall be maintained. (see 2.15)
2.11 Certification and endorsement
Training Organisations should establish and maintain documented procedures for informing the Competent Authority of the student's successful completion of training.
The Organisation should establish and maintain documented procedures for awarding VTS Operator Certificates, VTS Supervisor endorsements. Details of VTS Operator Certificates, VTS Supervisor endorsements and job specific endorsements should be entered into the student's VTS Certification Log.
2.12 Control of student learning deficiencies
Responsibility and authority for evaluation of student knowledge and competence deficiencies should be defined. Deficiencies in regard to knowledge or competence should be reviewed in accordance with documented procedures. Where appropriate, students should be:
a) Retrained and re-examined in the specific area where deficiencies are noted;
b) Failed and required to repeat the training course.
c) Recommended to cease training.
2.13 Internal TMS audits
The Organisation should establish and maintain documented procedures for planning and performing internal audits in order to verify whether activities comply with the requirements of the TMS.
Internal audits should be scheduled on the basis of the importance of the activity with respect to student training. Personnel independent of those having direct responsibility for the area being audited should carry out internal audits. The complete TMS should be effectively audited at least annually.
The results of internal audits should be provided to personnel having assigned responsibilily for the activity and the authority to perform corrective action where deficiencies are noted. Responsible personnel should perform timely corrective action on deficiencies discovered during the internal audit.
Follow-up audits should be conducted to verify and record the effectiveness of corrective action taken.
Records of internal audits should be maintained (see 2.15).
