日本財団 図書館


Criticism Against Performance Appraisals

 

Research undertaken in Japanese private companies regarding performance appraisals produced the following results.

・When personnel divisions were asked whether or not they had a problem with disclosing performance appraisal ratings to the evaluees themselves, 59.3% answered "yes". The following are a few examples of what they said.(some people gave more than one answer)

"Employees are aware that there are deficiencies in their evaluation techniques."

62.1%

"It may result in over-generous evaluations."

59.8%

"Low ratings may destroy an employee's motivation."

23.7%

"It may create an uncomfortable atmosphere and rivalry among staff."

18 9%

"High ratings may make an employee complacent."

1.8%

 

When employees were questioned about their companies' performance evaluation system, 60.7% answered that they were discontent. The following are a few examples of what they said.(some people gave more than one answer)

"It is unclear what is actually being evaluated."

63.6%

"The evaluation rating is not disclosed to the evaluee themselves."

42.1%

"No opportunity is provided to employees to express their own opinion of their performance."

30.1%

"Ratings have little influence on personnel affairs."

28.9%

"Evaluations are relative rather than individual."

27.3%

"Supervisors are badly qualified to perform evaluations."

26.9%

 

 

 

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