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“HOW TO WIN PUBLIC CONFIDENCE AS COVERNMENT OFFICIALS"-100 Sheets for Effective&Efficient Public Administration

 事業名 開発途上国等の公務員の人材育成に関するプログラムの開発
 団体名 公務研修協議会 注目度注目度5


Sheet 14

 

RULES OF ORGANIZATION

 

1 Do you have the following problems in your organization ?

 

(1) There is duplication. Different sections undertake similar functions.

(2) Certain sections are extremely busy while others don't appear to have much to do.

(3) Various different types of jobs have been assigned to an employee but they have been unable to handle any of these with proficiency.

(4) Assignments are so vague that staff are unsure what the task actually involves and how far they are expected to take it.

(5) Staff receive instructions for the same job from several different supervisors. They are confused as to whom they should report.

(6) The head of the department or division gives orders directly to staff over the head of chief of their unit who is their immediate supervisor. The chief isn't sure, as a result, what staff themselves are required to perform.

(7) There are too many members of staff under one supervisor. They are unable to control and supervise them effectively as a result.

(8) The jurisdiction of related sections is not clearly laid out and coordination among these sections proves difficult.

(9) Employees have no authority to make decisions. They have to ask their boss of a decision on every single issue that arises.

(10) When problems appear, it is not very clear who is responsible.

 

If you have experience of any of the above, perhaps your organization should observe the following rules of organization.

 

2 Rules of Organization

 

(1) Rules of job allocation

・One line of work should be assigned to one employee or one section only.

・There must be no duplication of duties among employees or between sections.

・The quantity and quality of work allocated to each official and each section should be balanced.

(The problems in 1(1)〜(4) may be solved if these rules are adhered to.)

 

(2) Rules of order

・The relation in the organization between these who supervise and those who are supervised must be made clear. The chain of command and responsibility should also be defined. Only one supervisor, for example, should provide instructions to an employee over any particular job that they must undertake.

(The problems in 1(5)、(6) may be solved if these rules are adhered to.)

 

 

 

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更新日: 2022年8月6日

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1.信頼される公務員になるために?効果的・効率的な公務遂行のための100シート?
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3.将来あるべき人事管理を考えるための基礎調査(平成10年)
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