Important points to note are that all quality standards systems have
key elements. They must be tailored to suit the particular program or task and the
standard must be interpreted correctly. At the core of the quality issue is the
relationship between 'objectives' and 'achievement' (outcomes) but 'inputs' such as
planning, design, program reviews and teaching, learning and communication links are just
as important. Preferably the processes, procedures and functions should be clearly
documented so that everyone is aware of the overall framework and how it works. Figure 6
illustrates a possible model of a quality standards framework for a typical maritime
institution.
Figure
6: Quality Standards - A framework of Functions,
Procedures and Processes
The quality Standards requirements of the Convention under I/8 and the
associated Codes apply to all STCW education, training, assessment, certification,
endorsement and revalidation activities, as well as to the qualifications and experience
of instructors and assessors in both governmental and non- governmental areas. National
objectives are to be clearly identified. Part B-I/8 of the Code provides clear guidelines
on the development of quality standards, the establishment of internal quality assurance
evaluations involving self-study of the programs.
