日本財団 図書館


10:40 - 11:15 (35 minutes)
Present Condition in Japan - Ms. Shizuko Takano
PICTURE
PICTURE
11:15 - 11:30 (15 minutes)
Title Page - Discharge Planning - Jane Underwood
Slide 22 - Discharge Planning
We need to consider:
・ Hospital Community Liaison
・ Characteristics of Discharged Patients
・ Issues of Referral
・ Roles of Health Professionals
・ Communication Technology
Slide 23 - Hospital / community liaison
 It is important that hospitals and communities liaise in order to provide follow-up care and long-term services provided through rehabilitation facilities, home care, chronic care institutions and other health care programs for discharging patients from the hospital to the community. There is a perception that there are not enough homecare services to meet the demand. Hospitals are trying to address the increased need by increasing ambulatory services and strengthening their relationship with home care agencies. Studies have shown that even a modest targeted intervention can prevent or delay costly re-admissions or nursing home placement. Levine (1999) suggests that discharge planning has to be considered a process, not a last minute event. Discharge has to be started at the time of hospital admission in order to adequately assess and plan for successful discharge. In fact, Arthur (2000) has found that pre-discharge planning with clients awaiting coronary bypass surgery has a positive impact on their recovery and reduces the length of hospital stay.
Slide 24 - Components of effective discharge planning
 Effective discharge planning includes the following key attributes: multidisciplinary, agency cooperation, systems approach, good technological capacity, patient and family involvement. Discharge planning, as a multidisciplinary function, necessitates input from multiple care providers, including physicians, social workers, dietitians, therapists, home care providers, and RNs. Membership of teams vary from setting to setting, but in high-performance teams, the RN is pivotal in identifying and evaluating patient and family preparedness. Consequently, communication with the RN by all care providers is integral to making a successful discharge. Effective discharge planning communication- follow-up care information that is timely, accurate, and complete. Containing costs and ensuring optimal patient outcomes depend on the interdisciplinary collaboration. Nursing administrators and other healthcare managers want to ensure that health professionals communicate and collaborate for an effective patient discharge. Manon (1992) demonstrated that the addition of a discharge planning case manager leads to significant reduction in unmet treatment needs.
Slide 25 - Discharge Information
 When planning for discharge, specific information needs to be considered including: 1. functional status and patient/family preferences. 2. Community resources need to be identified.
3. The patient's degree of risk needs to be properly assessed. Information needs to be given to the caregivers at home regarding patient care. Technological dependence needs to be taught to both the caregiver and patient.
Slide 26
 In Canada we are experiencing very different characteristics of patients in the community than we did in the past. Of course the characteristics of patients in hospital transfers to characteristics in the community.
1) Patients are more seriously ill when they go home in our country. There is considerable pressure to discharge patients earlier. For example in one of our large local hospitals the overall average length of stay will be reduced from 6.99 days to 6.7 days. I understand that the average length of stay in hospital in Japan varies from 14 to 30+. perhaps you can take lessons from us. As length of stay reduces the patients who are in hospital will be sicker and those patients who are being discharged will be sicker. The nurses require more time to be with the patients, both at home and in hospital. Yet the additional required time is often not in the budgets. The average time allocated per patient is as hard to change in community, as it is In hospital.
Slide 27
2) Patients have more medical technical treatment needs. Community nurses require more technical skill e.g., anaelgesic pumps, intravenous care, etc. Our experience is that hospital nurses are skeptical that community nurses can provide this technical care. Patients are anxious about the technical care because they do not have confidence in their own abilities for self care and they have usually received concentrated care in the hospital. In the community, nurses have not always received the most up to date information about the new technology and they must adapt care to the home situation.
Slide 28
3) More older people in the community. In the past these people lived in nursing homes or chronic care facilities, as Dr. Baumann mentioned.
Slide 29
4) More co-existing chronic illness condition. People who had multiple sclerosis or brain stem injuries used to die of infection, pneumonia or influenza, for example, because of their compromised ability to fight infection. Now, because of vaccines and antibiotics, they live longer "healthier" lives. Now they are susceptible to other illnesses as they age such as gall bladder disease or cancer, similar to the rest of the population. There are effective treatments for these conditions but the application of the treatment for a person who is experiencing a co-existing chronic medical condition is more complicated.
 
5) Fewer family supports/smaller families.
- Although adult daughters or daughters-in-law are called upon to look after aging parents, sometimes these daughters have other jobs outside the home. It has been interesting to see in the literature that your Japanese public has been very sympathetic to this issue as the GOLD plan was developed.
- Families are smaller and may not live in the same geographic area. People have to change jobs...sometimes the aging parents end up living in isolation from old friends and relatives if they move with their children. Alternatively they may stay in their familiar community but lack family supports..
Slide 30 - title page - Issues of Referral
Slide 31- Discontinuity of discharge plans
 A plan for discharge that is developed in hospital - one that is well thought out may not work out in the community because:
1) Patient and/or community care agency did not participate in the plan, understand the plan or agree to the plan.
2) The resources are not available in the community. There are shortages of nurses and personal care workers in Canada. Wage differences contribute to the shortage but our total supply is low.
3) The plan does not suit the usual way of providing service in the community.
 
E.g., Dressing change at 8 a.m. and 8 p.m. may not be possible if the community nurse has to drive distances between patients. Although in this case the community nurse may be able to teach the patient or family members how to do the dressing.
Slide 32
We find that almost all plans are modified when patients get home based on:
1) resourcefulness and changed needs of patients
2) operational needs of the community care agency
3) When patients get home their condition may improve or decline just because they are not in hospital.
Slide 33 - Physician Referral Patterns:
 There are issues about transferring information between:
・ physician and physician
・ physician and home care agency
・ different nurses and other staff who go into the home.
 
 In our hospitals usually the attending physician is a specialist - surgeon, cardiologist, etc. Family physicians become the 'lead' physician when the patient is back in the community. These family physicians say that they do not always know when the patient is discharged and they do not always receive an up to date record of what treatment the patient has received. Recently our local hospitals have instituted a policy that the discharge summary must be faxed to the family physician at the time of discharge.
Slide 34 - Physician and Home Care Agency
 When referrals are made, sufficiently detailed information must be available. Also it is important that these 2 partners - the referring physician and the home care agency are prepared to be flexible. As mentioned a few minutes ago, resources of the family or the agency may change. Also the condition of the patients may change (either better or worse) when they return home. The physician and the agency staff(usually the nurse) must be available to each other to revise the plan, in collaboration with the patient. The most frequent complaints that we hear are that a) the physician does not make time to talk with the home care nurse about the patient care and b) the physician does not receive enough feedback from the community nurse about the patient. Within the home, due to staffing schedules, there often are a number of different people who go into the home-nurses, homemakers, therapist, etc. We find that leaving the patient record in the home allows for the best continuity of care.
Slide 35 - Role of Health Professionals
Slide 36
> team player
> coach
> confident and counsellor
> clinician
Slide 37
1. Team Player
 The health professional in home care must become a team player - usually not the leader. In the best cases the patient is the team leader and in other cases it is the patient's spouse, daughter or good friend. For many health professionals the change in hierarchical command in the home brings new challenges.
Slide 38
2. Coach
 The "in-home"leader may not have experience in leading . In this instance, the nurse may become a coach for the leader but not become the leader. The role clarification is very important to ensure the care is carried out in a way that suits the patient needs.
Slide 39
3. Confidant and counsellor
 Home visiting is a very intimate activity. The visiting nurse becomes very close to the family and often becomes a resource for resolving other situations beyond the present medical issue. Eg. She may need to refer the family to other agencies to resolve co-existing issues such as child care.
Slide 40
4. Clinician
 The home care nurse is a clinician who must use the best available knowledge to plan care with the patient. We will get back to the topic of using the evidence this afternoon.








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