The relationship between the patient and health care provider is the most critical factor in improving patient satisfaction and adherence.
Initiate open discussions with the patient about the treatment plan, including responsibilities of both the health care provider(s) and patient.
Determine whether there are cultural barriers to biomedical practices.
Recognizes the patients role in making decisions about treatment.
Establish a plan of care including all health care providers and patient.
Change the plan to adjust to variances.
Be non-judgmental
Avoid criticism of the patient's behavior.
Be open-minded about the patient's beliefs and lifestyle.
Avoid imposing personal values on the patient.
Communicate clearly so that the patients can understand your messages.
Understand and fulfill patient expectations about care and treatment, when possible.
Recognize and address patient fears about illness.
Be consistent.
