Please Keep This Part of the Application for Future Reference
Should You Need Information on the Following:
GENERAL PROVISIONS
The eligibility criteria are based on a person's need and ability to use regular mass transportation services and presumes a level of personal mobility and independence to the degree that use of mass transportation would be a reasonable expectation. Financial need is not an allowable disability criteria.
REGIONAL LOCATIONS
ID cards for people with disabilities are issued at designated regional locations BY APPOINTMENT ONLY. Call the Metro ID Card Office at (202) 962-1245 or (202) 628-8973 (TDD) for information about this service. Appointments are made only after disabled eligibility is established.
SCHOOLS AND GROUPS OF 5 OR MORE
Please contact the Metro ID Card Office at (202) 962-1245 or(202) 628-8973 (TDD) prior to your visit to prevent delays in processing for largc groups. We will advise you as to the best day and time based on the size of your group. Groups of five or more must schedule appointments in advance. If a group arrives without an appointment. service may be declined with a schedule being made for a future time and date.
RENEWING YOUR ID CARD
If your disability is permanent, shortly before your ID card expires, bring it to the Metro ID Card Office and you will be issued a new card. If your disability is "long-term" or "temporary" but continues beyond the expiration date that appears on your ID card or, if your disability is permanent and your ID card has been expired for 30 days or more, you must apply for a new card by completing a new application and submitting it to the Metro ID Card Office. The new application must be certified by one of the health care professionals listed on the front page of this application.
REPLACING LOST ID CARDS
In the event you lose your ID card, you may obtain a replacement. A fee of $5.00 is charged for the first replacement and $10.00 for each subsequent replacement.
The Reduced Fare Disabled Patron ID Card must be kept in the possession of the qualifying disabled patron at all times while riding Metro. The Reduced Fare Disabled Patron ID Card must be presented when boarding Metrobus, purchasing reduced farecards for Metrorail, or on demand to Metro Transit Police Officers, Metrobus Operators, and Metrorail Station Managers. ID cards that are used in any other manner which is unlawful shall be confiscated.
