CHAPTER III THE ROLE OF SUPERVISORS
Supervisors are required to perform their duties while at the same time manage all the work in their office for effective and efficient operations. This chapter covers the role of supervisors in an organization.
3-1 The Role of Supervisors
In every organization each employee is expected to perform their duties with an understanding of their respective roles and rank. Supervisors must perform their own duties and at the same time manage activities and supervise staff in their office in order to accomplish the organizational goals.
(Discussion Point)
・What position do supervisors occupy in an organization ? What role are supervisors expected to play in an organization ?
Sheet 31 The Role of Supervisors
3-2 Qualities Required from Supervisors
The public service must adapt itself as society changes and develops. Supervisors must play a leading role in changing public administration.
(Discussion Point)
・What qualities must supervisors have in order to lead the way in introducing change to public administration that accurately reflect those within society ?
Sheet 32 Qualities Required in an Era of Change
3-3 Support for the Boss
An important role of supervisors is to support their boss. Good support for senior executives by a supervisor at a juncture point between senior officials and junior staff very much affects the activities of the overall organization.
(Discussion Point)
・When you support your boss, what points do you take care of ? How do you like to be supported by your staff ?
Sheet 33 Support for the Boss
